Privacy Policy


This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.What personal information do we collect from the people that visit our blog, website or app?When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.When do we collect information?We collect information from you when you fill out a form or enter information on our site.How do we use your information?We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:      

To send periodic emails regarding your order or other products and services.
   
To follow up with them after correspondence (live chat, email or phone inquiries)How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.We use regular Malware Scanning.Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.Do we use 'cookies'?Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. It won't affect the user's experience that make your site experience more efficient and may not function properly.

Third-party disclosureWe do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links

We do not include or offer third-party products or services on our website.California Online Privacy Protection ActCalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: https://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:
Via Email and you can change your information by contacting the person who refered you to this website.How does our site handle Do Not Track signals?We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.Does our site allow third-party behavioral tracking?It's also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.Fair Information PracticesThe Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify you via email within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.Canada’s Anti-Spam Law (CASL)In order to achieve the goals of the anti-spam legislation, The Platinum Synergy Group Inc. will ensure to act in compliance with Canada’s Anti-Spam Legislation. In order to ensure compliance, commercial electronic messages (including email marketing) will be based on an “Opt-In” approach. The Platinum Synergy Group Inc. will gain consent for commercial electronic messages purposes prior to sending commercial messages (including emails), unless we have a pre-existing business relationship with the client or candidate as in these particular cases consent is considered to be implied. Should The Platinum Synergy Group Inc. require personal information for a new purpose, we will contact you to seek consent for that new use. Individuals that “Opt-Out” from receiving emails from our company, and/or Partners and Associates will be unsubscribed upon request. This is in accordance with Canada’s Anti-Spam Law (CASL)CAN SPAM ActThe CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:      

Send information, respond to inquiries, and/or other requests or questions      Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.To be in accordance with CANSPAM, we agree to the following:Not use false or misleading subjects or email addresses.Identify the message as an advertisement in some reasonable way.Include the physical address of our business or site headquarters.Monitor third-party email marketing services for compliance, if one is used.Honor opt-out/unsubscribe requests quickly.Allow users to unsubscribe by using the link at the bottom of each email.If at any time you would like to unsubscribe from receiving future emails, you can email us at support@platinumsynergy.com or Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.GDPR ( General Data Protection Regulation ) for EUThe General Data Protection Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union (EU) and the European Economic Area (EEA). It also addresses the export of personal data outside the EU and EEA. The GDPR aims primarily to give control to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU.In order to achieve the goals of the GDPR, The Platinum Synergy Group Inc controller for The Partners Network agrees to the following:You may request to have a report sent to you on what data we store with your contact information, make modifications or request to be opt-ed out at any time by emailing support@platinumsynergy.com (Article 15 )Your information is stored in a secured data facility using SSL where applicable. (Article 25)The Platinum Synergy Group requires implied consent or opt-in and does not sell or share information provided with any outside companies or data controllers. (Article 7; defined in Article 4)Tokenization is used with our API’s to ensure the upmost security for your contact information. (Recital 28)Your will be notified within 72 hours of any data breach involving your contact information. (Article 34)Contacting UsIf there are any questions regarding this privacy policy, you may contact the Platinum Synergy Group Inc. who is the provider of this website using the information below.

https://www.platinumsynergy.com/
PO Box 27060, RPO Forest Glen
Kitchener, ON N2E 3K2
Canada
support@platinumsynergy.com
1-866-756-4769

Last Edited on 2023-01-15